Terms & conditions.

These basic terms are a starting layout for review and will be expanded before launch. They are not a substitute for legal advice.

Last updated: 8 September 2026

Who we are

HerPure H2O (PTY) LTD provides purified drinking water and related refill, freshly filled bottle, and personalised bottled-water services from Phoenix, KwaZulu-Natal.

Our services

We offer self-refills, freshly filled bottled water, and personalised bottled water for homes, businesses, events, organisations, and everyday use. Availability may depend on the requested format, quantity, timing, and location.

Orders and custom bottles

Custom orders are confirmed once the details, quantities, artwork or wording, timing, collection or delivery requirements, and price have been agreed with us.

Self-refills

Customers are responsible for bringing suitable, clean containers. Refill availability and timing may vary, and containers may be declined if they are unsuitable or unhygienic.

Pricing and payment

Prices, payment methods, collection, and delivery terms will be confirmed with each order and may be updated as the business grows. A quote or order confirmation will set out the applicable price.

Product information

We aim to provide fresh, quality purified water. Customers should follow any handling, storage, and use guidance provided with an order.

Changes to these terms

These terms are a basic draft and may be changed, expanded, or replaced as HerPure H2O finalises its operating policies and obtains any professional review it requires.

Contact

HerPure H2O (PTY) LTD
70A Foresthaven Drive, Phoenix, 4068
Call us · 083 843 0724